Hey Jumpcutters,

Yes, there is an error that’s causing audio of newly uploaded files to not work correctly in the editor. The engineers are aware of this and are working on a fix. In particular, you will notice that it may cause slideshows to not play at all. You can fix that by removing any new audio tracks. I realize this is an inconvenience, but we hope to have everything back to normal soon.

cheers

Kent, Jumpcut Support

Hey Jumpcutters,

Yes, there is an error that’s causing audio of newly uploaded files to not work correctly in the editor. The engineers are aware of this and are working on a fix. In particular, you will notice that it may cause slideshows to not play at all. You can fix that by removing any new audio tracks. I realize this is an inconvenience, but we hope to have everything back to normal soon.

cheers

Kent, Jumpcut Support